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Frequently Asked Questions

How do I register as a seller?
To register as a seller, click on the "Become a Seller" button on our homepage and follow the registration process. You'll need to provide company information, relevant documentation, and complete our verification process.
What payment methods are accepted?
We accept various payment methods including credit cards, wire transfers, and PayPal. All transactions are secured and processed through our trusted payment partners.
How long does shipping typically take?
Shipping times vary depending on the product location and destination. Typically, domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days.
What is your return policy?
Our return policy allows returns within 30 days of delivery for most items, provided they are in their original condition. Some restrictions apply for certain products.

Get in Touch

Contact Information

Email

support@vesselmro.com

Phone

+82 (51) 898-0701

Address

705, 727, Taejong-ro, Yeongdo-gu
Busan, Republic of Korea

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+9)