Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Last Updated: July 2025
1. Introduction

Introduction

Vessel MRO respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (www.vesselmro.com) and related services.

By accessing and using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.

2. What Personal Data We Collect

What Personal Data We Collect

2.1 Information You Provide
  • Full name
  • Company name
  • Business email address
  • Phone number
  • Job title
  • Business address
  • Encrypted login credentials
  • Documents and messages submitted through RFQs, inquiries, or contact forms
2.2 Information Collected Automatically
  • IP address
  • Browser type and version
  • Operating system and device information
  • Session history, page visits, and click behavior
  • Cookie-based visit tracking and preferences
2.3 Information from Third Parties

We may also receive information from trusted service providers, such as email delivery systems or analytics platforms.

3. How We Use Your Personal Data

How We Use Your Personal Data

We use your information for the following purposes:

  • To register and manage user accounts
  • To facilitate RFQs and quotations between buyers and sellers
  • To respond to inquiries and provide technical support
  • To enhance the security and performance of our services
  • To improve functionality and user experience
  • To notify you of service changes or updates
  • To provide marketing information with your consent

We do not sell your personal information to third parties.

4. Use of Cookies

Use of Cookies

4.1 What Are Cookies?

Cookies are small text files stored on your device by websites you visit. They help collect standard Internet log information and visitor behavior data to improve your experience.

4.2 Why We Use Cookies
  • To keep you logged in
  • To remember your preferences
  • To analyze website traffic and user activity
  • To improve website functionality and performance
4.3 Managing Cookies

You can disable or manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability or functionality of certain features on our website.

5. Legal Basis for Processing

Legal Basis for Processing

We process personal data based on:

  • Your explicit consent
  • Performance of a contract
  • Legal obligations
  • Our legitimate business interests (e.g. fraud prevention, platform improvement)
6. Data Retention

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Upon account deletion or request, we securely delete or anonymize your data unless retention is legally required.

7. Your Rights

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data ("right to be forgotten")
  • Restrict the processing of your data
  • Object to processing for specific purposes
  • Request data portability
  • Withdraw consent at any time
  • Receive notification of a data breach
  • File a complaint with a supervisory authority

To exercise your rights, contact us at sales@vesselmro.com.

8. Data Security

Data Security

We apply reasonable administrative, technical, and organizational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure. However, no online system is completely secure, and users are advised to maintain strong passwords and protect their login credentials.

9. International Data Transfers

International Data Transfers

Your data may be stored or processed in countries outside your jurisdiction, including countries that may not provide the same level of protection. In such cases, we take appropriate safeguards in accordance with applicable laws.

10. Third-Party Links

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies before submitting personal information.

11. Changes to This Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the site following such changes constitutes acceptance of the revised terms.

12. Contact Us

Contact Us

For any questions or requests related to your personal data, please contact us at:
Email: sales@vesselmro.com